Salary £20k

Our client is the UK’s favourite vitamin company!

Are you a recent graduate who has had experience in 1st/2nd line support? Are you someone who wants a challenge and learn from a team of experienced IT professionals?

Our client has a position available for you to take the next step in becoming a System Administrator where you will be part of a team managing a Mac OS and Windows infrastructure and Netgear/Juniper networks who have also moved into Office 365 and SharePoint online and Azure.

Having a solid understanding of Windows and network security for this position with experience in troubleshooting would be great but you will also learn a lot on the job.

This position will allow you to gain exposure to a large and growing network whilst being part of a team allowing your future IT career.

Your principle duties will include but not limited to:

• To provide 1st/2nd line support to users in the business via phone, email and remote connections

• To provide support when technicians are on annual leave, busy or when required to as per the requirements of the business.

• Administration and support of Computers, printers, laptops ,IP deskphones.

• Administration and support of phone systems

• Inventory Management.

• Liaise with 3rd parties when required

• Input into ad-hoc projects when required

• Hardware/Software fault finding and resolution

• System builds/software installations and configuration

• Help ensure the company’s systems align with industry related accreditations such as ISO27001 and Cyber Essentials certification’ and any other regulations such as GDPR.

Desirable Skills / Personal Qualities

Looking for someone who has:

• A passion for IT
• An IT related degree or diploma or any other IT professional qualifications
• Excellent communication skills
• A people’s person attitude/approach
• Good problem solving skills/experience